Support

In the app, open Settings > Help & Support and choose New ticket. You get a ticket reference, and replies appear in the app and in your notifications inbox.

You can also email supportrankiva@gmail.com.

For an app problem, include the screen name, what happened and your app version (attached automatically to in-app tickets). A screenshot can help; remove personal or sensitive information first.

For incorrect study content, include the question or paper title and the correction you believe is needed. Rankiva is an independent learning app. It is not affiliated with, endorsed by, or representing the Kerala Public Service Commission or the Government of Kerala. Official information: keralapsc.gov.in.

Never send passwords, verification codes, payment details or identity documents.

Account and data requests

See delete your account for in-app and email options. For access, correction or other privacy questions, email the same support address.